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Support Services

In addition to housing, the Sir Oswald Stoll Foundation provides supporting services to all our tenants who require it. This support includes:

24- hour emergency alarm cover
general support to enable tenants to remain living independently in their own home
support to groups of tenants to enable them to actively participate in activities that are run on the estate
managing support groups to encourage tenants with special needs to remain independent and encourage them to discuss any concerns they may face
access to the Foundation's Health & Well-being programme
welfare benefit advice and assistance with form filling
sheltered housing support service to all tenants
access to support facilities, including general advice for independent living, arranging for additional support where necessary and advocacy work with tenants to support their aims

Some tenants require a higher level of support and receive extra services such as personal budgeting and debt counselling, additional support because of disabilities and/or lack of alternative support including loneliness, depression, dementia/memory problems, and alcohol and substance misuse problems.

The Tenant Support Services on our estate is provided by a team of five, consisting of a Community Support and Resettlement Officer, three Tenant Support Workers, and a Tenant Support Manager. This team is employed to oversee the care, welfare and social well-being of all tenants, but particularly those who require special support identified by their support plan.