When you ship any parcel whether personal or business, or have placed an order with a company, have you ever wondered the journey that your parcel takes? While some couriers offer step-by-step updates or GPS tracking, where your shipment goes and knowing exactly when it’s going to arrive can be something of a mystery.
Of course, this all depends upon what you are shipping, where it is going and what service you have chosen. But, if your parcel is being sent domestically, what does its journey look like? If you have ever wondered, we have the answer. Here are the stops and processes your shipment takes with a courier such as TNT UK.
- Order Generation
If you have outsourced your company’s shipping process to a third party or have placed an order with your supplier, the first step is order generation. This booking process selects the service and also the time of collection.
- Wrapping and Prep
After booking, orders must then be processed and packaged, ready for a courier to collect so the parcel can start its long journey. For larger companies, this may be done by a warehouse picker, or for start-ups, carried out in a home office.
- Local Depot
Once collected, the parcel is taken to the nearest depot of your chosen courier, where it is scanned onto the system, which automatically updates on the customer’s tracking info. During this process, your shipment will travel along a conveyer and be deposited onto the correct van or lorry, ready to be taken to its next location.
- Central Hub
The parcel is unloaded from the vehicle and scanned again at the central or national hub. When this happens, the customer will receive another notification. The parcel is sorted again and loaded onto another truck or van, to be shipped to a delivery depot.
- Delivery Depot
Approaching the end of its journey, the parcel is unloaded from the vehicle at the nearest local depot. Here, it is scanned again, before being sorted placed onto a delivery van.
The parcel is scanned and this time, the customer receives a notification that their package is out for delivery. Some companies provide a one-hour window, will others use up-to-date location tracking. When arriving at the final address, the parcel is scanned and signed for when left at the chosen address, or designated alternative point, such as a neighbour or safe place.
So there you have it! The fascinating journey of your parcels. If you want a more in-depth look, watch this film that used a hidden camera to capture the delivery process.